Being given the honor to act as an authorized distributor of ‘Mercedes-Benz Heavy Duty Trucks’ in Indonesia, PT Tri Swardana Utama (TSU) started its establishment in June 2008 as a subsidiary of PT Tiara Marga Trakindo. Offering a full range of trucks for the mining, construction, forestry, logistics and transportation, and oil & gas industries, PT Tri Swardana Utama had set forth on a mission to not only offer products but also deliver a sense of service through their distribution. TSU entered into a vision of becoming the leading distributor of heavy-duty Mercedes-Benz trucks in Indonesia, and today that vision is no more a long-term glimpse but a reality.
Having been entitled many times by loyal customers as ‘the best in truck dealership’, TSU ventured further into dealing in ‘heavy-equipment’ in 2012. The wheel loader, which were initially manufactured by SEM (formerly known as Shandong Engineering and Machinery Company) owned by Caterpillar in 2008, was then taken over by TSU as their main product. With a pure dedication and a strong focus on ‘Outstanding Product Support’, TSU branched out into offering Inventory Parts, Technical Support, and Customer Training into their comprehensive list of services.
In addition, TSU also offers various kinds of spare parts or other components required by the customers, such as: auto lubrication systems, fire suppression systems, hose & fittings, lubricants, filters, battery & electrical, and more. TSU strives to guarantee that the best products are served to its customers with an added-value in the form of spare parts, technical support and ongoing training; ensuring that the purchases made at TSU leads to a high "return on investment" for its customers.
With an empowering vision,“To be a leading integrated solution provider in trucks and heavy equipment industry”, TSU is looking at a strong, ongoing growth in future.
02 December 2014
PT Tri Swardana Utama has been granted ISO 9001 : 2008 ..